Published: 2024-11-01
China Construction Bank (Malaysia) Berhad (“CCBM”) is committed to conducting its business in accordance with all applicable laws and regulations, maintaining a zero-tolerance approach towards any form of bribery and corruption. CCBM adheres to core values of integrity, impartiality, prudence and creation, and prioritizes ethical conduct in business dealings. In support of this commitment, CCBM expects all employees and business partners to comply with its anti-bribery and anti-corruption standards and practices.
CCBM’s anti-bribery & corruption practices and policies are designed in accordance with relevant laws, including the Malaysian Anti-Corruption Commission Act 2009 and the Malaysian Anti-Corruption Commission (Amendment) Act 2018.
These practices and policies apply to all internal and external parties engaged with CCBM, including:
Internal Parties : which cover all personnel - whether full-time, part-time, seconded staff, interns, trainees, contract or temporary basis and directors of CCBM.
External Parties : Any individuals or entities not categorised as internal parties are considered external parties. This encompasses but is not limited to, consultants, advisors, contractors, volunteers, agents, sponsors, suppliers, vendors, customers, non-profit organisation, third parties, and any other individuals associated with CCBM.
CCBM’s anti-bribery & corruption practices incorporate the five principles of Adequate Procedures (T.R.U.S.T) as prescribed by the Prime Minister’s Department in the Guidelines on Adequate Procedures:
T - Top-Level Commitment
R - Risk Assessment
U - Undertake Control Measures
S - Systematic Review, Monitoring, and Enforcement
T - Training and Communication
Business Entertainment, Gifts, and Souvenirs
CCBM does not solicit gifts, entertainment, or favours of any value from individuals or firms with which it does or may potentially do business. CCBM does not act in ways that could place vendors or customers in a position where they feel obligated to provide gifts or favours to maintain or establish business relations.
CCBM practices a "No Gift” rule, all employees are prohibited from receiving or offering gifts, directly or indirectly.
Procurement
CCBM follows a structured process and internal controls for supplier selection. Supplier choices should never be influenced by gifts, hospitality, or payments. During formal procurement processes, such as tenders, CCBM ensures transparency and maintains documentation to support internal controls. The tender process involves inviting proposals from various parties, with contracts awarded based on fair competition, price, and quality, without any prior exclusive negotiations.
Risk Assessment
CCBM conducts self-assessments focused on employee behaviour management and case-related risks, including an evaluation of its anti-bribery and anti-corruption efforts. These assessments help to identify and resolve potential issues and vulnerabilities.
Whistleblowing
CCBM encourages any of the following persons such as employees, board of directors and external parties, who acts in good faith, to report to CCBM any suspected or actual Improper Conduct committed by any employee or member of the Board. CCBM strictly prohibits retaliation against whistle-blowers and has established a robust policy to protect their rights. Whistleblowing channels include:
-Customer Complaint Hotline: 03-21601961 or customerservice@my.ccb.com
-Whistle-blow Email:
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Alleged Wrongdoer |
Designated Person |
Email Address |
Letter |
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Any employee, Including Senior Management
1. Excluding Directors 2. Excluding CEO 3. Excluding PIC |
Chief Internal Auditor and/(or) Head of Human Resources (also refers as “Person in-Charge/PIC”) |
Sealed letters marked “Confidential” with indicative labels such as “To be opened by [name of the Designated Person] only”, addressed to - [“Name of Appropriate Designated Person”] China Construction Bank (Malaysia) Berhad, 20th Floor, Menara CCB, Quill 6, No. 6, Leboh Ampang, City Centre, 50100 Kuala Lumpur. |
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Any member of the Board of Directors (including Chairman of Board Audit Committee) or CEO |
Chairman of the Board |
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Chairman of the Board |
Chairman of Board Audit Committee & CEO |
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PIC (i.e. Chief Internal Auditor and Head of Human Resources) |
CEO |
Education, Training, and Communication
CCBM regularly conducts education and training sessions for employees on anti-bribery & corruption laws and regulations.
Review, Monitoring, and Enforcement
CCBM ensures regular reviews of the anti-bribery & corruption program to assess its performance, efficiency, and effectiveness.
All employees are responsible for their compliance and must adhere to CCBM anti-bribery & corruption practices and policies. It is crucial that employees understand and follow these standards to protect CCBM’s reputation.
